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TotalRetail: Fixing the Content Gap - Why Retailers Need a Dynamic Approach to CX

, | August 4, 2023 | By

Today’s retail environment demands ultra-relevant customer experiences (CX). Consumer needs change swiftly, inventory moves fast, and trends come and go. By creating content informed by evolving customer data, businesses can drive engagement, differentiate their brands, and deliver exceptional CX that keep customers returning for more.

Most retailers aren’t there yet, however. A content gap stands between them and truly dynamic CX...

Continue reading this article at TotalRetail.

Infographic: 4 Solutions for Overcoming Your CX Challenges